Klaviyo helps you connect powerful email and SMS marketing tools to your store. With Instant, you can easily embed Klaviyo forms and widgets directly into your layouts.
Overview
Integrate Klaviyo signup forms, popups, and other marketing widgets into your Instant pages and sections.
Common Use Cases
Use Case | Description |
Email signup forms | Capture email addresses for newsletters |
SMS opt-in | Collect phone numbers for SMS marketing |
Embedded forms | Add forms directly to pages |
Exit intent popups | Trigger forms based on user behavior |
Adding the Klaviyo Widget
Step 1: Open the Insert Panel
Go to Insert → Elements and select the Apps tab.
Step 2: Find Klaviyo
In the list of integrations, select Klaviyo.
Step 3: Drag and Drop
Drag the Klaviyo app onto your canvas.
Step 4: Preview Your Widget
The Klaviyo widget appears instantly in your layout.
Klaviyo-Specific Settings
For Klaviyo forms to work properly, a few additional steps are required.
Requirements
Requirement | Setting |
App embed | Must be enabled in your Shopify theme |
Form type | Must be set to "Embed" |
Device targeting | Must be set to "Desktop and Mobile" |
Enabling the App Embed
The Klaviyo app embed needs to be enabled in your Shopify theme for forms to display correctly.
Go to your Shopify Admin
Navigate to Online Store → Themes
Click Customize on your active theme
Go to App embeds (in theme settings)
Enable the Klaviyo app embed
Save your changes
Note: View Klaviyo's official instructions for detailed guidance on enabling the app embed.
Configuring Your Klaviyo Form
In your Klaviyo account:
Open the form you want to embed
Go to form settings
Set Form type to "Embed"
Set Device targeting to "Desktop and Mobile"
Save and publish the form
Troubleshooting
Issue | Solution |
Form not displaying | Enable Klaviyo app embed in Shopify theme |
Form only shows on desktop | Set device targeting to "Desktop and Mobile" |
Form not loading | Verify form type is set to "Embed" |
Styling issues | Check Klaviyo form styling settings |
Quick Reference
Task | Action |
Add Klaviyo widget | Insert → Elements → Apps → Klaviyo |
Enable app embed | Shopify theme → Customize → App embeds → Klaviyo |
Configure form | Klaviyo → Form settings → Embed + Desktop and Mobile |
Setup Checklist
Step | Status |
Klaviyo widget added to layout | ✓ |
App embed enabled in Shopify theme | ✓ |
Form type set to "Embed" | ✓ |
Device targeting set to "Desktop and Mobile" | ✓ |
Layout published | ✓ |